THE TEAM
The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences
THE OPPORTUNITY
Aritzia is growing and our Store Management Department is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia—while enjoying one yourself.
THE ROLE
As the Boutique Manager, you will lead the team to:
- To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
- To create an optimal balance of sales and service by having the right people, in the right place at the right time.
- To seamlessly own or escalate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
- To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience
- Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.
THE QUALIFICATIONS
The Boutique Manager has:
- A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
- The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
- The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
- A dedication to quality and investing in results that add value to the business at all times
- A deep understanding and commitment for the industry in which we operate
- A great sense of style, representing Aritzia’s brand, aesthetic and style fundamentals while setting trends and influencing culture
THE PERKS
Some of the industry-leading benefits you will receive working at Aritzia:
- Aspirational Workspace – Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It’s all part of the Everyday Luxury experience you – and our clients – deserve.
- Product Discount – Maybe you’ve heard of our famous product discount? You have now.
- Aritzia Virtual Wellness – Because your health, happiness, and safety matter – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.